Introduction

Embercab values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our cab services or interact with our website or mobile application.

Information We Collect

• Personal Information: When you create an account or book a ride, we may collect your name, email address, phone number, payment information, and location data.
  
  
• Usage Information: We collect information about your use of our services, including trip details, pickup and drop-off locations, and feedback.
  
  
• Device Information: We may collect information about the device you use to access our services, including your device type, operating system, and unique device identifiers.
  
  
• Log Information: We automatically collect information about your interactions with our website or app, including your IP address, browser type, and pages visited.
  
  

How We Use Your Information

• To Provide and Improve Our Services: We use your information to process your bookings, provide customer support, and personalize your experience.
  
  
• To Communicate with You: We may send you emails or notifications about your bookings, promotions, and updates to our services.
  
  
• To Protect Our Rights and Interests: We may use your information to prevent fraud, enforce our terms of service, and comply with legal obligations.
  
  

How We Share Your Information

• With Drivers: We share your name, pickup location, and destination with the driver assigned to your ride.
  
  
• With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and mapping providers.
  
  
   
• With Law Enforcement: We may disclose your information to law enforcement agencies if required by law or to protect our rights or the safety of others.
  
  

Your Choices

• Account Information: You can update your account information at any time by logging into your account.
  
  
• Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any email.
  
  
• Location Data: You can control the collection of location data through your device settings.
  
  

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or app.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Effective Date: August 17, 2024